Reduce Cart Abandon

Learn why users abandon carts and reduce purchase barriers.

Use Template

How to use the Reduce Cart Abandon template

When to use

Use this microsurvey to uncover barriers to purchase and identify opportunities to improve conversion rates

Who to target

Target users soon after they abandoned their cart (20 seconds - 1 day).

What you'll learn

This microsurvey helps you understand why your users haven't purchased the items they left in their cart, and uncovers what's holding them back or why they changed their mind.

Designed by survey fanatic and customer experience advocate.

Allison Dickin

Head of User Research at Sprig

Launch a Sprig in minutes. 
See insights within hours.

Create your free account to conduct interviews, test designs, and survey 
specific users within your product, on your website, and more.