Improve the Return Experience

Make your returns process seamless and keep customers coming back.

Use Template

How to use the Improve the Return Experience template

When to use

Use this microsurvey to uncover issues along the returns journey and optimize the experience

Who to target

Target users immediately after they have completed a return.

What you'll learn

This microsurvey helps you understand how satisfied your users are with your return experience, and uncovers what you could do to make the experience better.

Designed by survey fanatic and customer experience advocate.

Allison Dickin

Head of User Research at Sprig

Launch a Sprig in minutes. 
See insights within hours.

Create your free account to conduct interviews, test designs, and survey 
specific users within your product, on your website, and more.