Improve the Checkout Experience

Identify friction points and streamline the checkout flow.

Use Template

How to use the Improve the Checkout Experience template

When to use

Use this microsurvey to uncover reasons for checkout abandon and to improve conversion rates

Who to target

Target users as soon as they complete a purchase.

What you'll learn

This microsurvey helps you understand how easy it was for your users to complete the checkout process, and uncovers if there's anything you could do to improve the experience.

Designed by survey fanatic and customer experience advocate.

Allison Dickin

Head of User Research at Sprig

Launch a Sprig in minutes. 
See insights within hours.

Create your free account to conduct interviews, test designs, and survey 
specific users within your product, on your website, and more.